Lead Site Reliability Engineer

New

MattermostDefense and Security

United StatesFull-TimeLead

Salary145,000 - 200,000 USD per year

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Job Details

BS in Computer Science, Cybersecurity, Software Engineering, or related field, or equivalent experience.
5+ years of relevant experience in site reliability engineering, DevOps, or cloud infrastructure roles.
Proven expertise in container orchestration platforms, ideally Kubernetes.
Extensive experience with infrastructure-as-code, ideally Terraform.
Strong background in cloud platforms, ideally AWS.
Demonstrated experience designing and implementing monitoring, alerting, and performance optimization strategies.
Exceptional troubleshooting and incident management skills for distributed systems.
Proficiency in at least one scripting or programming language for automation.
Excellent communication skills with a track record of influencing cross-functional teams.
Experience leading globally distributed teams in a remote-first environment.

Define the strategy, architecture, and roadmap for Mattermost’s site reliability engineering function.
Lead the design, deployment, and optimization of production-grade containerized workloads, infrastructure-as-code, and compliant cloud environments.
Establish and evolve observability, monitoring, and alerting frameworks for scale.
Drive incident management processes, including on-call rotations, root cause analysis, and systemic reliability improvements.
Partner with security and compliance teams to meet data sovereignty and regulatory requirements.
Champion automation and operational excellence to improve efficiency and reduce risk.
Oversee cloud cost management and capacity planning.
Build and maintain a developer platform to enable fast, secure software delivery.
Mentor and coach SRE team members.

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