Corporate Travel Consultant
New
F
FCMCorporate Travel
Remote, USA, 8:00 AM to 8:00 PM ESTFull-TimeMiddle
Salary28.85 USD per hour
Apply NowOpens the employer's application page
Job Details
- Experience
- 2+ years
- Required Skills
- Customer service
Requirements
- 2+ years of recent, prior experience in corporate travel management
- In-depth familiarity with current Sabre GDS (Global Distribution System)
- Proficiency in ticketing procedures and scripting
- Ability to handle complex itinerary changes and exchanges for international and domestic travel
- Proven ability to navigate and manipulate complex itineraries, international fares, and Passenger Name Records (PNRs)
- Proficiency in handling multiple urgent tasks simultaneously
- Excellent communication skills
- Strong technical aptitude with the ability to troubleshoot and adapt to new technologies
- Reliable, high-speed internet connectivity
Responsibilities
- Coordinate air, hotel, car, and ground transportation bookings for domestic and international travel
- Build rapport and develop a relationship with business travelers to ensure their business travel needs are in the hands of a trusted team of Corporate Travel professionals
- Ensure accurate and timely completion of reservations while meeting travelers' needs
- Executing all responsibilities within company guidelines for customer service, documentation of PNRS (Passenger Name Records) and profiles, ticketing, invoicing, and maintaining accuracy throughout
- Staying fully informed about airline rules, regulations, tariffs, and fare requirements and applying this knowledge accurately to all travel arrangements
- Deliver consultative support and exceptional customer service throughout the booking process
- Keeping clients informed about all necessary travel documents and health requirements for their destinations
- Proficiently handling ticketing, Phase IVs, and exchanges/changes involving complex international fares
- Expertly managing rerouting and exchange processes, ensuring minimal disruption to travel plans
View Full Description & ApplyYou'll be redirected to the employer's site