Corporate Travel Consultant

New
F
FCMCorporate Travel
Remote, USA, 8:00 AM to 8:00 PM ESTFull-TimeMiddle
Salary28.85 USD per hour
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Job Details

Experience
2+ years
Required Skills
Customer service

Requirements

  • 2+ years of recent, prior experience in corporate travel management
  • In-depth familiarity with current Sabre GDS (Global Distribution System)
  • Proficiency in ticketing procedures and scripting
  • Ability to handle complex itinerary changes and exchanges for international and domestic travel
  • Proven ability to navigate and manipulate complex itineraries, international fares, and Passenger Name Records (PNRs)
  • Proficiency in handling multiple urgent tasks simultaneously
  • Excellent communication skills
  • Strong technical aptitude with the ability to troubleshoot and adapt to new technologies
  • Reliable, high-speed internet connectivity

Responsibilities

  • Coordinate air, hotel, car, and ground transportation bookings for domestic and international travel
  • Build rapport and develop a relationship with business travelers to ensure their business travel needs are in the hands of a trusted team of Corporate Travel professionals
  • Ensure accurate and timely completion of reservations while meeting travelers' needs
  • Executing all responsibilities within company guidelines for customer service, documentation of PNRS (Passenger Name Records) and profiles, ticketing, invoicing, and maintaining accuracy throughout
  • Staying fully informed about airline rules, regulations, tariffs, and fare requirements and applying this knowledge accurately to all travel arrangements
  • Deliver consultative support and exceptional customer service throughout the booking process
  • Keeping clients informed about all necessary travel documents and health requirements for their destinations
  • Proficiently handling ticketing, Phase IVs, and exchanges/changes involving complex international fares
  • Expertly managing rerouting and exchange processes, ensuring minimal disruption to travel plans
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28.85 USD per hour
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