Emergency Corporate Travel Consultant
F
FCMCorporate Travel
Remote, USA, Overnights, weekends, and holidaysFull-TimeMiddle
Salary28.85 USD per hour
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Job Details
- Experience
- 4+ years
- Required Skills
- Customer service
Requirements
- 4+ years of recent corporate travel management experience.
- In-depth familiarity with Sabre GDS for fare calculations, itinerary management, and ticket issuance.
- Proficiency in ticketing procedures and scripting.
- Comprehensive understanding of global geography and international travel destinations.
- Ability to work overnights, weekends, and holidays.
- Proven experience with quality control processes.
- Ability to multitask and handle complex itineraries under high-pressure situations.
- Reliable, high-speed internet connectivity.
- Excellent communication skills and customer service focus.
Responsibilities
- Coordinate air, hotel, car, and ground transportation bookings for domestic and international travel with urgent timelines.
- Manage rerouting and exchange processes, ensuring minimal disruption to travel plans.
- Handle ticketing, Phase IVs, and exchanges involving complex international fares.
- Maintain compliance with service level agreements to deliver timely and efficient travel assistance.
- Keep Travel Managers and Team Leaders updated with travel-related information to ensure consistent client account management.
- Document PNRS and profiles accurately following company guidelines.
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