VIP Corporate Travel Consultant
F
FCMCorporate Travel
Remote, USA, 6:00 AM to 3:00 PM ETFull-TimeMiddle
Salary$31.25 hourly plus commission. On target earnings average range between $65,000 - $81,000.
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Job Details
- Experience
- 3+ years of recent experience as a VIP or Executive Travel Agent; 5+ years of high-end customer service experience within the travel industry
- Required Skills
- Customer service
Requirements
- 3+ years of recent experience as a VIP or Executive Travel Agent.
- 5+ years of high-end customer service experience within the travel industry.
- In-depth familiarity with current Sabre GDS for fare calculations, itinerary management, and ticket issuance.
- Proficiency in ticketing procedures, scripting, and managing complex international fare exchanges.
- Proven ability to navigate and manipulate complex itineraries and Passenger Name Records (PNRs).
- Strong technical aptitude for troubleshooting and adapting to new technologies.
- Excellent communication skills with a polished and professional demeanor.
- Ability to work independently and manage multiple urgent tasks simultaneously.
- Capacity to make quick and effective decisions to resolve travel-related issues.
- Reliable, high-speed internet connectivity for video conferencing and secure data access.
Responsibilities
- Deliver personalized service to C-Suite travelers and their staff to establish strong rapport.
- Provide consultative support throughout the travel booking process, creating unique itineraries.
- Coordinate all aspects of domestic and international travel, including air, hotel, car, and ground transportation.
- Ensure accurate and timely completion of reservations, documentation of PNRs, ticketing, and invoicing.
- Stay informed about airline rules, regulations, tariffs, and fare requirements.
- Handle complex international ticketing, Phase IVs, exchanges, and rerouting with minimal disruption.
- Maintain professional communication to keep clients informed and reassured throughout their travel.
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