- Secure air, car and hotel accommodations for contracted government agencies.
- Ensure that all aspects of booked travel adhere to government travel regulations.
- Maintain all queues throughout the day.
- Initiate and complete cancellation or reservation change processes, including client notification.
- Provide updates to client agencies regarding travel status.
- Conduct routine research of travel industry changes and trends.
- Maintain a professional customer service attitude and deliver accurate travel arrangements.
Customer service