Global Client Manager
New
G
Goodway GroupDigital Marketing
Brazil, Colombia and MexicoFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 3-4 years
- Required Skills
- Project ManagementCross-functional Team LeadershipDigital MarketingAccount ManagementReporting
Requirements
- 3-4 years of experience in a media agency or client-services environment.
- Demonstrated expertise in managing integrated marketing campaigns.
- Strong project and delivery management skills managing multiple concurrent campaigns and timelines.
- Working knowledge of the shopper marketing campaign lifecycle, including retailer requirements and media activation.
- Ability to coordinate cross-functional partners including media, creative, and analytics teams.
- Excellent client communication skills with the ability to lead meetings and translate complex information.
- Strong problem-solving skills with a track record of identifying risks and proposing solutions.
- Exceptional attention to detail regarding campaign requirements and documentation.
- Experience with project management platforms and spreadsheet-based reporting.
- Experience supporting grocery, retail, or CPG clients is preferred.
Responsibilities
- Manage day-to-day client relationships and serve as the primary point of contact for working teams.
- Define and oversee campaign deliverables, timelines, scopes, and dependencies.
- Translate channel strategies into actionable tasks for internal activation and analytics teams.
- Lead internal status meetings and maintain delivery trackers to ensure team alignment.
- Monitor campaign launches and pacing to ensure delivery meets quality standards and SLAs.
- Proactively identify and escalate delivery risks with proposed solutions.
- Support planning cycles, QBR preparation, and ongoing client communication.
- Identify upsell and cross-sell opportunities based on executional needs.
- Mentor Client Coordinators on workflows and communication quality standards.
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