Director, Business Operations - Patient
New
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HeadwayMental Healthcare
Location: RemoteFull-TimeDirector
Salary$169.6K - $265K
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Job Details
- Experience
- 10+ years of experience in Business Operations or Strategy & Operations in growth-focused roles
- Required Skills
- Project ManagementData AnalysisCross-functional Team LeadershipOperations ManagementBusiness Operations
Requirements
- 10+ years of experience in Business Operations or Strategy & Operations in growth-focused roles.
- 5+ years of experience managing high-performing teams.
- Demonstrated ability to architect long-term strategies while managing granular models and metrics.
- Deep product and data intuition with the ability to define metrics that drive innovation.
- Proven success leading high-stakes, cross-functional processes with senior stakeholders.
- Ability to synthesize complex inputs into clear narratives for organizational decision-making.
- Strong ability to identify cross-functional dependencies and act as a strategic orchestrator.
- Passionate about improving affordable access to mental healthcare.
Responsibilities
- Architect the operational spine for the Patient Group to translate vision into execution plans.
- Partner with Product, Engineering, Data, Design, and GTM leaders to shape group strategy and roadmaps.
- Build frameworks for sizing new opportunities and facilitating high-stakes tradeoff discussions.
- Drive cross-functional execution by aligning senior stakeholders on priorities and timelines.
- Lead and mentor a Business Operations team to scale patient acquisition and growth initiatives.
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