Supervisor, Service Release and Acquisitions
New
C
CarringtonMortgage Servicing
United StatesFull-TimeManager
Salary$75,000.00/yr -$85,000.00/yr plus bonus
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Job Details
- Required Skills
- Microsoft ExcelData analytics
Requirements
- High school diploma or equivalent (Bachelor’s degree in Business Administration or related field preferred).
- 2 to 4 years of escrow and mortgage experience.
- Minimum of 1 year of experience with loan boarding and acquisition.
- Minimum of 1 year of experience with data analytics and data mapping.
- Intermediate to advanced knowledge of Microsoft Excel.
- Working knowledge of Microsoft Office Suite (Word, Outlook, etc.).
- Experience with industry-specific software packages such as FiServ/LoanServ, LenStar, New Invoice, and Equator.
- Excellent negotiation, verbal, and written communication skills.
- Ability to interact with senior management and act as an advisor on projects.
- Strong analytical skills with the ability to compute, analyze, and interpret statistical data.
Responsibilities
- Carry out supervisory responsibilities including training, planning, assigning, directing work, monitoring performance, and resolving employee issues.
- Ensure compliance with CMS policies, procedures, and executed contracts related to servicing transfers.
- Monitor service transfer activities and processes to ensure quality and timely boarding of loans.
- Facilitate information transfer with current servicers to ensure continuous loan servicing.
- Supervise pipeline activities and loan onboarding to identify and address operational or training needs.
- Maintain an appropriate control environment with effective individual and department-level reporting.
- Partner with senior and executive management to develop departmental policies, procedures, and training guidelines.
- Establish and maintain department workflows and implement quality and productivity improvements.
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