Customer Growth Manager

New

QoverInsurtech

London (Hybrid), Brussels (Hybrid) or RemoteFull-TimeManager

Salary not disclosed

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Job Details

5+ years in Customer Success, Account Management, Partner Management, or business consulting
Proven experience in B2B SaaS, fintech, financial services, or insurance
Demonstrated success growing enterprise accounts in complex, multi-stakeholder environments
Ownership of a commercial target from an existing customer base
Experience building and executing account plans
Ability to size, prioritise, and present commercial expansion opportunities to senior audiences
Negotiation skills for scope, timelines, and expectations
Experience working directly with performance data to provide actionable recommendations
Ability to coordinate cross-functional work
Comfort using AI tooling to support partner conversations, data interrogation, and task automation

Own a portfolio of Qover's most significant enterprise partners across Financial Services, Mobility, and our Insurer and Broker ecosystem
Grow revenue within that portfolio, protecting the performance of live programs while creating and qualifying upsell and cross-sell opportunities
Set the direction for each account through a growth plan that defines the objectives, the KPIs, and the internal work required to hit them
Build relationships across every level of your partners' organisations, from operational teams through to C-level
Deliver quarterly business reviews and partner conversations grounded in performance data
Identify renewal and churn risk early, and run a plan to address it before it becomes a negotiation
Work across Product, Engineering, Operations, Legal, and Sales to drive your accounts forward
Act as the voice of your partners inside Qover, shaping the product roadmap

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