Strategic Implementation Manager

New
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SyndioPay Governance Software
Remote Home Office - United States, East Coast (ET) preferredFull-TimeSenior
Salary$130-145k per year
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Job Details

Required Skills
Project ManagementData AnalysisStakeholder management

Requirements

  • Deep domain expertise in pay equity, compensation, or total rewards.
  • Ability to perform pay equity analysis and interpret results.
  • Significant experience implementing or managing enterprise SaaS customers, especially complex, large-scale accounts.
  • Strong project management and project-planning skills.
  • Comfort operating at global scale and navigating large, matrixed, multi-region organizations.
  • Credibility and confidence with senior stakeholders at the VP and executive level.
  • Experience in an individual-contributor role; prior people-leadership experience is a plus.
  • Thrives with autonomy and ambiguity.
  • Proactive and organized approach to managing account needs.
  • Passion for closing pay and opportunity gaps.

Responsibilities

  • Own Syndio's most strategic accounts end to end, serving as the embedded, high-touch expert on a focused portfolio of two to three complex enterprise customers.
  • Partner daily with senior customer stakeholders—VPs of Total Rewards, compensation leaders, and executive sponsors—as a credible peer.
  • Run and interpret pay equity analyses and advise customers on workplace equity strategy.
  • Lead complex, multi-product implementations and migrations, including Data Hub migrations and Decisions rollouts.
  • Operate at global scale, navigating multi-region organizational structures and stakeholder maps.
  • Deliver value realization storytelling to help flagship customers recognize the ROI of their workplace-equity journey.
  • Shape and iterate on Syndio's new high-touch expert support model.
  • Partner with Product, Revenue Marketing, and Engineering to represent the customer voice and create scalable playbooks.
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$130-145k per year
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