Managing Director, Public Health Services Helplines

H
Health Resources in Action, Inc.Public Health
The Managing Director can work remotely within the United States, or in the Boston office.Full-TimeManager
Salary135,000 - 150,000 USD per year
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Job Details

Experience
At least 10 years of progressive leadership or management of public health programs
Required Skills
Project ManagementBusiness Development

Requirements

  • At least 10 years of progressive leadership or management of public health programs of similar scope and size.
  • Demonstrated experience managing a team of at least 30 people and a program portfolio of $8 to $10M in revenue.
  • Master’s degree in public health or similar field (or bachelor's degree with an additional 8 years of relevant experience).
  • Demonstrated expertise in the substance use, problem gambling, and/or behavioral health treatment ecosystem.
  • Demonstrated experience securing and managing significant federal or state contracts.
  • Exceptional team management skills with ability to build and sustain effective teams of senior professionals.
  • Strong project management skills, including setting strategic vision, goals, and priorities.
  • Ability to build and manage complex, intersecting, and mutually dependent project and portfolio budgets.
  • Deep understanding of and commitment to health and racial equity.
  • Strong attention to detail and ability to work effectively in a fast-paced environment.

Responsibilities

  • Lead a portfolio of statewide helplines and provide direction on staffing, hiring, budgets, planning, and implementation.
  • Establish a vision for the cluster and develop goals aligned with HRiA’s mission, including health and racial equity.
  • Supervise at least two senior staff and administrative coordinators to ensure effective project execution.
  • Work with senior staff to promote a cohesive team structure that supports work/life balance for 24/7/365 operations.
  • Oversee continuous quality improvement activities and conduct annual staff performance reviews.
  • Develop and monitor the overall cluster budget in collaboration with finance and executive leadership.
  • Identify, assess, and pursue new business development opportunities to ensure program sustainability and growth.
  • Serve as a subject matter expert in behavioral health helpline services, prevention, treatment, and recovery.
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135,000 - 150,000 USD per year
Apply Now