AI Business Analyst
S
SupportNinjaAI Enablement
Philippines, Night shift (Able to work on shifting schedules)Full-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- English
- Experience
- 2+ years
- Required Skills
- Project ManagementArtificial IntelligenceBusiness AnalysisData AnalysisMachine LearningPrompt EngineeringGenerative AIProcess improvement
Requirements
- 4-year college degree or equivalent business experience
- At least 2+ years of experience in Business Analysis, Process Improvement, Project Management, and Data Analysis
- Good written and oral communication skills in English
- Proficiency in requirements gathering and documentation
- Expertise in process mapping and workflow analysis
- Experience with gap analysis and root cause analysis
- Experience in business process improvement
- Experience in user story and use case creation
- Proficiency in User Acceptance Testing (UAT)
- Strong stakeholder management skills
- Understanding of Artificial Intelligence (AI) and Machine Learning (ML) concepts
- Knowledge of Generative AI tools (e.g., ChatGPT, Copilot, Gemini)
- Ability to identify business processes suitable for AI and automation
- Understanding of prompt engineering and AI workflow design
- Understanding of AI risks, governance, and ethical considerations
- Basic understanding of databases and cloud platforms
Responsibilities
- Work closely with stakeholders across business, engineering, security, compliance, legal, and operations teams
- Understand current processes, tooling, and data flows across the organization
- Gather and document business, operational, functional, and security requirements related to AI initiatives and tooling
- Document current-state workflows and end-to-end processes across departments
- Map systems, data sources, ownership, access permissions, and data flows
- Identify process pain points, dependencies, operational constraints, and inefficiencies
- Conduct gap analysis across existing processes, tooling, and workflows
- Identify data readiness gaps including data access, governance, quality and ownership
- Support prioritization of findings, dependencies, and recommendations for AI enablement
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