Klaviyo Email & SMS Specialist
New
U
UMAEZ LLCE-commerce DTC
United StatesFull-TimeMiddle
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Experience
- 3+ years Klaviyo SMS experience (Strong Advantage)
- Required Skills
- Data AnalysisQAShopifyA/B testing
Requirements
- Proven hands-on experience building and managing Klaviyo accounts.
- Experience with flows, segmentation, campaigns, and reporting in Klaviyo.
- E-commerce or DTC background with an understanding of subscription economics and customer journey mapping.
- Strong QA discipline with attention to detail regarding links, UTMs, and rendering.
- Data literacy to analyze performance data and provide actionable recommendations.
- Ability to work in a fast-paced, remote, asynchronous team environment.
- Familiarity with the Shopify e-commerce stack.
- Highly organized with the ability to manage multiple brands simultaneously.
- 3+ years of Klaviyo SMS experience (Strong Advantage).
- Experience with subscription platforms such as Loop Subscriptions (Strong Advantage).
Responsibilities
- Build and manage all email and SMS flows including welcome, post-purchase, pre-renewal, and win-back sequences.
- Set up and manage promotional, product launch, and seasonal campaigns on schedule.
- Develop and maintain behavioral and lifecycle-stage audience segmentation.
- Execute and monitor A/B tests on subject lines, send times, and content variations as directed by the Head of Retention.
- Perform rigorous QA on all sends, checking links, UTM parameters, rendering, and list hygiene.
- Generate weekly or monthly performance reports analyzing KPIs like open rates, click rates, and revenue per recipient.
- Maintain the cross-channel email and SMS calendar in coordination with the Head of Retention.
View Full Description & ApplyYou'll be redirected to the employer's site
