Associate Director, Care Management

New
H
HumanaHealthcare
United StatesFull-TimeManager
Salary$104,000 - $143,000 per year
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Job Details

Experience
Six or more years of professional experience working in the health care or managed care industry.
Required Skills
Data AnalysisOperations Management

Requirements

  • Residency in Illinois, Indiana, or Wisconsin.
  • Active, unrestricted Registered Nurse (RN), Licensed Clinical Social Worker (LCSW), or Licensed Clinical Professional Counselor (LCPC) license in the state of Illinois.
  • 6+ years of professional experience in the health care or managed care industry.
  • 3+ years of experience working for a managed care health plan.
  • Minimum of 2 years of experience in a leadership role managing other leaders or supervisors.
  • 3+ years of experience leading care coordination teams to drive measurable outcomes.
  • Proficiency in analyzing and interpreting data trends.
  • Progressive business consulting and/or operational leadership experience.
  • Ability to travel in Illinois to provider offices, government agencies, and Humana locations.
  • Reliable internet service (min 25 Mbps download / 10 Mbps upload).
  • Dedicated space for working with PHI/HIPAA data.

Responsibilities

  • Lead teams of nurses and behavior health professionals responsible for care management.
  • Oversee the assessment and evaluation of members' needs to facilitate access to care resources.
  • Guide the development, implementation, and evaluation of care management programs to align with regulatory requirements.
  • Monitor data sharing among internal and external resources to ensure service integration and continuity of care.
  • Facilitate effective communication and collaboration with internal and external stakeholders including providers and payers.
  • Present program reports using data analytics to monitor performance and identify trends.
  • Champion initiatives for process improvement and innovation in care management practices.
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$104,000 - $143,000 per year
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