Program Delivery Associate Director, Provider Operations
New
H
HumanaHealthcare
United StatesFull-TimeDirector
Salary$126,300 - $173,700 per year
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Job Details
- Experience
- 5 or more years
- Required Skills
- Data AnalysisStakeholder managementPowerPointRisk ManagementProcess improvement
Requirements
- 5+ years of experience serving as a strategic and operational leader, including developing strategy as a core responsibility.
- 5+ years of experience leading complex programs, projects, or business initiatives across cross-functional teams.
- 5+ years of experience partnering with senior leaders and cross-functional stakeholders.
- 5+ years of people leadership experience, including coaching, performance management, and team development.
- Proven ability to manage risks, dependencies, stakeholder expectations, and operational impacts.
- Ability to lead through ambiguity, exercise sound independent judgment, and make decisions on complex issues.
- Experience strengthening program delivery practices, including establishing program governance and delivery standards.
- Ability to identify process improvement opportunities and implement practical, scalable solutions.
- Strong verbal and written communication skills for executive presentations and stakeholder facilitation.
- Advanced PowerPoint presentation development skills.
- Demonstrated ability to influence without direct authority and build alignment across teams.
Responsibilities
- Execute strategic programs that support business objectives, operational effectiveness, and continuous process improvement.
- Provide leadership, direction, and oversight across a portfolio of programs, ensuring consistency in delivery standards, stakeholder engagement, project governance, and executive reporting.
- Partner with senior leaders and cross-functional stakeholders to set priorities, shape implementation plans, and drive execution of high-impact initiatives.
- Strengthen program delivery by managing risks and dependencies, elevating team performance, and ensuring work is aligned to organizational goals.
- Assess program outcomes and communicate insights and recommendations to executive audiences through business reviews, status updates, and decision documents.
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