Lead Program Manager, Community Wishlist
W
Wikimedia FoundationNonprofit, Technology
US States: Arizona, California, Colorado, Connecticut, District of Columbia*, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Jersey, New Mexico, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, Puerto Rico*, Rhode Island, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin and Wyoming (*US Territory or Federal District). Countries: Brazil, Canada, Colombia, France, Germany, Ghana, India, Indonesia, Italy, Kenya*, Mexico, Morocco, Netherlands, Poland, Singapore*, South Africa, Spain, Switzerland and the United Kingdom.Full-TimeLead
Salary130,198 - 198,422 USD per year
Apply NowOpens the employer's application page
Job Details
- Languages
- English
- Experience
- 8+ years
- Required Skills
- Cross-functional Team LeadershipStakeholder managementBudget management
Requirements
- 8+ years experience in community management and community service ownership.
- 8+ years experience managing multi-stakeholder groups with staff, partner organizations, and volunteers.
- Proven track record of delivering complex projects and balancing competing priorities.
- Strong program management skills: prioritization, planning, facilitation, problem-solving, and decision-making.
- Excellent English written and verbal communication skills.
- Executive presentation experience.
- Ability to build rapport and influence with distributed teams across various cultures.
- Experience creating a culture of equity, inclusion, and diversity.
- Ability to engage with complexity and move from ambiguity to action.
- Detail-oriented with an ability to keep the big picture in mind.
Responsibilities
- Lead all aspects of planning, coordination, and execution of request intake programs across teams and departments.
- Track, support, and enable teams to deliver meaningful impact; establish clear metrics and/or milestones to measure success.
- Facilitate and improve - at a wishlist program level - the team practices, workflows, and processes.
- Manage budgets and resources for intake activities, including contracting and managing external vendors and consultants.
- Maintain strong documentation and transparent reporting structures, ensuring visibility across all stakeholders.
- Lead capacity planning exercises, identify gaps and make recommendations for resource allocation.
- Build and maintain relationships with community members, community leaders, and movement organizations.
- Design program evaluation plans and develop project metrics to report to internal and external stakeholders.
View Full Description & ApplyYou'll be redirected to the employer's site
