Founding Operations Associate
T
talentplutoHealthcare AI
Remote (United States)Full-TimeMiddle
Salary80,000 - 100,000 USD per year
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Job Details
- Required Skills
- Operations ManagementDocumentationAccount ManagementCustomer support
Requirements
- Well-spoken, strong communicator, comfortable in a people-facing role
- Smart, driven, and able to think at a systems level, not just execute one-off tasks
- Startup-minded, with a real understanding of early-stage company life
- Willing to roll up your sleeves and do the grunt work
- Comfortable working in admin portals and learning new systems
- Strong cultural fit: personable, collaborative, team-oriented
Responsibilities
- Provide hands-on customer support and walk clients through the platform
- Set up and onboard new customer accounts via the admin portal
- Design and scale repeatable customer support systems
- Handle general operations, documentation, and cross-team coordination
- Bridge communication between engineering and the business side
- Contribute to early-stage outbound pipeline generation as needed
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