Technical Writer
New
S
SESFintech / Government IT
100% Remote (US-based), 8am–5pm ETFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 3–5+ years with a bachelor's degree or 7 years of experience
- Required Skills
- GitSharePointConfluenceGitHubGitLab
Requirements
- Bachelor’s degree in English, Communications, Technical Writing, or related field (or equivalent experience) and 3–5+ years of technical writing experience (preferably in fintech or regulated industries), OR 7 years of experience
- Ability to obtain VA Public Trust Clearance
- Strong ability to understand and explain complex technical systems
- Experience writing API documentation and developer-facing content
- Proficient in Microsoft Word and Adobe writing and editing capabilities
- Proficient in Confluence and SharePoint documentation and knowledge base systems
- Proficient in Markdown editors and Git/GitHub/GitLab for technical tools and version control
- Excellent writing, editing, and communication skills
- Ability to manage multiple projects and deadlines
- Strong attention to detail and accuracy
- Proficiency with Microsoft Suite (Word, Excel, PowerPoint, Outlook)
Responsibilities
- Create and maintain technical documentation for mortgage and fintech systems (LOS, POS, servicing platforms)
- Develop user guides, API documentation, knowledge base articles, and training materials
- Translate complex technical and regulatory concepts into clear, concise content
- Collaborate with engineers and product managers to document features and system changes
- Ensure documentation aligns with regulatory requirements (RESPA, TILA, HMDA, TRID)
- Maintain documentation standards, templates, and style guides
- Support onboarding and training through structured learning materials
- Manage documentation lifecycle, versioning, and updates
- Participate in product releases to ensure documentation readiness
- Gather feedback to continuously improve documentation quality and usability
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