Business Operations Specialist
New
P
Political Asylum LawyersLegal Services
This position is open to candidates based in Argentina.Full-TimeMiddle
SalaryUSD 2,000 gross
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Job Details
- Languages
- Fluent Spanish and English
- Required Skills
- Microsoft ExcelHubSpotGoogle SheetsAsanaCRM
Requirements
- Fluent in English and Spanish (written and spoken) at a professional level.
- Advanced proficiency in Excel and Google Sheets, including pivot tables, lookups, and data cleaning.
- Demonstrated experience building recurring reports from raw data with self-validated accuracy.
- Hands-on experience administering CRM or marketing automation platforms like ActiveCampaign or HubSpot.
- Proven experience building and troubleshooting automations in tools such as Zapier or Make.
- Experience using task or project-management software like Asana.
- Demonstrated ability to write clear, actionable standard operating procedures.
- Experience developing training materials and conducting training sessions for employees.
- Strong attention to detail, especially when auditing work or reviewing data.
- Ability to manage competing priorities and urgent interruptions independently.
- Excellent judgment regarding confidential information.
- Commitment to the firm's mission of assisting immigrants with asylum cases.
Responsibilities
- Review and optimize workflows to address gaps, inefficiencies, and errors.
- Develop and document standard operating procedures, checklists, and process guides.
- Administer, configure, and troubleshoot firm platforms including Asana, ActiveCampaign, HubSpot, and Google Workspace.
- Build and maintain automations using tools like Zapier and Make.
- Conduct operational audits to score work quality against standards.
- Compile, clean, and validate data from multiple systems to produce actionable reports.
- Facilitate new-hire onboarding and conduct system training for staff.
- Coordinate with internal departments including Legal, Finance, and Reception.
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