Senior Business Analyst
New
J
JobgetherInsurance Technology
Based in United StatesFull-TimeSenior
Salary130,000 - 155,000 USD per year
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Job Details
- Experience
- 3+ years
- Required Skills
- SQLAgileBusiness AnalysisSCRUMMicrosoft Excel
Requirements
- Bachelor’s degree in Business Administration, Information Technology, or a related field.
- 3+ years of experience as a Business Analyst, preferably in customer delivery, implementation, or client-facing roles.
- Required experience within the life insurance and annuity industry.
- Strong proficiency in SQL for data analysis and reporting.
- Strong proficiency in Excel for data analysis and reporting.
- Ability to analyze complex business needs and translate them into practical technical requirements.
- Excellent communication and interpersonal skills with the ability to collaborate effectively with clients and internal stakeholders.
- Strong problem-solving abilities and the capacity to manage multiple priorities in a fast-moving environment.
- Customer-focused mindset with a passion for delivering high-quality solutions and experiences.
- Experience with Agile, Scrum, or other project management methodologies is preferred.
- Relevant certifications such as CBAP or PMI-PBA are a plus.
Responsibilities
- Collaborate with clients and internal stakeholders to gather, document, and analyze business requirements.
- Translate customer needs into clear specifications and actionable solutions for delivery and product teams.
- Analyze customer data from core insurance systems, including policy administration, compensation, and agent management platforms.
- Support integrations between customer systems and digital platforms by providing business and data analysis expertise.
- Partner with delivery teams to ensure implementations meet customer expectations, timelines, and quality standards.
- Monitor project progress, identify potential risks or issues, and coordinate timely resolutions.
- Serve as a communication bridge between customers and internal teams throughout implementation projects.
- Develop and support quality assurance activities, including test planning and validation against business requirements.
- Create training materials, documentation, and support resources to help customers successfully adopt solutions.
- Provide insights and recommendations that improve delivery processes and enhance customer satisfaction.
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