Senior Account Manager
New
Q
Quantum MetricSaaS
United StatesFull-TimeSenior
Salary110,000 - 130,000 USD per year
Apply NowOpens the employer's application page
Job Details
- Experience
- 7+ years
- Required Skills
- Project Management
Requirements
- Bachelor's degree in Business Administration, Management, or a related field.
- 7+ years of progressive experience successfully managing and growing relationships with large, complex enterprise clients.
- Proven history of consistently meeting and exceeding individual customer retention and expansion goals.
- Strong ability to develop and execute strategic plans and manage complex projects.
- Excellent verbal, written, and presentation skills to articulate value propositions and influence C-suite stakeholders.
- Proactive, solutions-oriented, and collaborative approach to complex problem-solving.
- Ability to manage multiple account initiatives simultaneously with attention to detail.
- Eagerness to learn and coachable mindset.
- Ability to travel approximately 20-30% of the time (two to three times per month) for client engagements and industry events.
Responsibilities
- Serve as the primary point of contact for key enterprise accounts, building and nurturing strong, executive-level relationships.
- Collaborate closely with Sales leadership to identify, develop, and execute strategic account plans for expansion and customer lifetime value.
- Take ownership of account renewal and expansion goals, including contract negotiations and accurate forecasting.
- Lead regular Quarterly Business Reviews (QBRs) with executive and C-suite stakeholders.
- Maintain internal system accuracy regarding account health, renewal status, and growth opportunities.
- Cultivate opportunities for customer advocacy, such as case studies and speaking engagements.
- Educate executive stakeholders on platform features, use cases, and integrations.
View Full Description & ApplyYou'll be redirected to the employer's site
