Head of Operations

New
D
Devoted StudiosGame Development
Montreal, Quebec, Canada. Toronto, Ontario, Canada. Nova Scotia, Canada. PortugalFull-TimeSenior
Salary not disclosed
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Job Details

Experience
8-15 years

Requirements

  • 8-15 years of operational leadership experience at a services, co-development, or growth-stage tech company.
  • Proven track record of driving large, cross-functional programs to completion in fast-moving environments.
  • Experience managing Team Success (HR), IT, and Recruitment functions with direct people-management accountability.
  • Strong track record of alignment across Legal, Finance, HR, and Production departments.
  • Deep understanding of international operations including employment structures, contractor compliance, and multi-country frameworks.
  • AI-forward mindset with experience introducing AI tools into operational team workflows.
  • Strong operational reporting habits with experience communicating to executive leadership.
  • Ability to thrive in a fast-paced, high-growth services business.

Responsibilities

  • Own the delivery of the CEO's cross-departmental initiatives end-to-end, ensuring clear ownership, defined success criteria, and on-time completion.
  • Drive complex operational initiatives including international expansion, insurance programs, IT infrastructure projects, and AI adoption.
  • Partner with leadership in Production, Finance, Legal, and BD to align on shared commitments.
  • Directly manage and lead the Team Success, IT, and Recruitment departments.
  • Ensure operational governance and compliance across all geographies, including employment structures and contractor frameworks.
  • Design and maintain operational KPIs, dashboards, and reporting cadences to track company growth.
  • Champion the integration of AI tools across operational processes and workflows.
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