Inside Sales Account Manager
New
E
ExterroSaaS Sales
United StatesFull-TimeMiddle
Salary$55,000-$75,000 per year
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Job Details
- Experience
- 1-2 years
- Required Skills
- SalesforceSaaSAccount Management
Requirements
- 1-2 years of experience in a high-volume, digital-first sales or account management environment.
- Strong knowledge of SaaS solutions, cloud-based software, and subscription business models.
- Demonstrated track record of hitting and exceeding targets for expansion ARR and net-new SMB business.
- Proficiency in CRM tools, specifically Salesforce.
- Experience using conversational intelligence tools like Gong.
- Familiarity with sales methodologies such as MEDDPICC.
- Exceptional interpersonal, negotiation, and communication skills.
- Ability to thrive in a metrics-driven environment with a focus on KPIs and quotas.
- Ability to provide high-level technical support while maintaining a revenue focus.
Responsibilities
- Identify and close cross-sell and upsell opportunities within existing customer accounts to drive ARR growth.
- Act as the primary closer for SMB leads generated by marketing and the BDR team.
- Nurture and optimize non-assisted e-commerce new business opportunities.
- Maintain a high-velocity sales pipeline using Salesforce and Gong.
- Own the end-to-end renewal process to ensure high retention rates and mitigate churn.
- Serve as the first point of contact for customer challenges, providing consultative guidance and support.
- Build and maintain long-term relationships with key stakeholders to maximize account ROI.
- Partner with marketing and BDR teams to refine lead-handling and sales strategies.
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