Salesforce Administrator, Federal
I
IonQQuantum Computing
Remote, USFull-TimeSenior
Salary128,445 - 183,450 USD per year
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Job Details
- Experience
- 7+ years
- Required Skills
- Data management
Requirements
- 7+ years of professional experience as a Salesforce administrator, or an equivalent combination of education and experience.
- Bachelor's degree in information systems, business, or a related field, or equivalent practical experience.
- Active Salesforce Administrator certification (ADM-201).
- Demonstrated mastery of the declarative platform, including the security model, permission sets, flows, report types, and page layouts.
- Hands-on experience administering Salesforce in a regulated or compliance-driven environment.
- Working knowledge of access governance and audit support.
- Strong data-management skills, including data quality, imports, and deduplication.
- Clear written and verbal communication and the ability to work independently and manage competing priorities in a small, fast-moving team.
Responsibilities
- Own and administer IonQ's Salesforce Government Cloud org, ensuring the environment is configured correctly, segmented from commercial orgs, and continuously aligned to FedRAMP and CUI handling requirements.
- Provision and deprovision user access, managing profiles, permission sets, roles, and license assignments in line with least-privilege and federal access-governance standards.
- Build and deliver enhancements using declarative tools (flows, validation rules, record types, page layouts, dynamic forms) and coordinate managed-package and integration changes within GovCloud constraints.
- Design, build, and maintain reports and dashboards that give federal sales, operations, and compliance stakeholders accurate, timely visibility into pipeline and activity.
- Perform routine platform maintenance including data-quality management, deduplication, sandbox and release management, and evaluation of seasonal Salesforce updates before they reach production.
- Support Salesforce Shield controls (platform encryption, event monitoring, field audit trail) and produce the access reviews and evidence required for CMMC, NIST 800-171, and internal audit.
- Manage the intake queue for federal Salesforce requests, triaging, prioritizing, and resolving issues against agreed service levels.
- Gather requirements from federal stakeholders, translate them into configuration or solution designs, and lead UAT before deployment.
- Maintain documentation, runbooks, and configuration standards so the environment stays supportable and transferable.
- Serve as the subject-matter expert for federal Salesforce, advising on best practices and partnering with security, trade compliance, and IT on ITAR and CUI data-handling questions.
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