Lead Product Manager, Claims Automation
New
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Sidecar HealthHealth Insurance
Must reside in California for considerationFull-TimeLead
SalaryCompetitive salary, bonus opportunity, and equity package
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Job Details
- Experience
- 5+ years
- Required Skills
- SQLAgileData AnalysisProduct Management
Requirements
- Bachelor's or Master's degree in Computer Science, Information Systems, Business Administration, or a related field.
- 5+ years of product management experience working on processing systems with workflows, queues, routing, and automation.
- Demonstrated experience taking AI products from concept through launch, including managing evaluation, safety, and user trust.
- Deep understanding of AI agents and agentic architectures.
- Experience defining AI product quality metrics beyond traditional A/B testing.
- Strong ability to design auditable, traceable systems for financial-transaction and regulatory workflows.
- Strong sense of design and UX for data-dense applications.
- Demonstrated ability to write clear, rigorous specs for both deterministic and non-deterministic systems.
- Experience partnering with engineering on build vs. buy vs. integrate decisions.
- Proficiency in SQL for independent data analysis.
- Deep understanding of Agile methodology.
- Experience working cross-functionally across engineering, operations, compliance, and business stakeholders.
Responsibilities
- Own product strategy and roadmap for claims automation spanning data extraction, adjudication, and routing.
- Define application of AI/ML capabilities versus rules-based logic within the claims pipeline.
- Establish evaluation frameworks for AI product quality, safety, and auditability to drive ship/no-ship decisions.
- Design human-in-the-loop workflows, audit trails, and escalation paths for regulated financial-transaction systems.
- Lead a cross-functional pod of engineers, designers, and data scientists to ship high-impact platform improvements.
- Partner with compliance stakeholders to navigate regulations like the No Surprises Act.
- Write clear, detailed PRDs and specifications for both deterministic and non-deterministic system components.
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