Technical Account Manager, Azure
New
A
ArcheraCloud FinTech
United States & CanadaFull-TimeMiddle
SalaryCompetitive salary and equity package
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Job Details
- Experience
- 4+ years
- Required Skills
- Microsoft Azure
Requirements
- 4+ years in Technical Account Management, Customer Success, Solutions Architecture, Cloud Consulting, or a similar customer-facing technical role.
- Hands-on experience with Microsoft Azure.
- Relevant Azure certifications.
- Strong understanding of cloud infrastructure and cloud economics.
- Familiarity with FinOps principles and cloud cost optimization.
- Experience with cloud commitment programs such as Azure Reservations, Savings Plans, or MACC.
- Experience presenting to executive stakeholders.
- Ability to translate technical concepts into business outcomes.
- Excellent written and verbal communication skills.
- Bachelor's degree.
Responsibilities
- Own the post-sales technical relationship as each customer's primary advisor, with a focus on Microsoft Azure environments.
- Develop trusted relationships with technical and business stakeholders to understand cloud architecture, financial objectives, and operational priorities.
- Monitor Azure commitment coverage and utilization, delivering proactive optimization recommendations.
- Advise customers on Azure commitment strategy, sizing, FinOps maturity, and cloud governance.
- Translate cloud consumption data into executive-level business insights.
- Lead Quarterly Business Reviews to present utilization trends, realized savings, and optimization opportunities.
- Partner with Account Executives to identify expansion opportunities.
- Collaborate with Product, Engineering, and Support teams to resolve customer challenges and inform product roadmap decisions.
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