Prior Authorization Pharmacy Technician - Patient Support Advocate
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Shields Health SolutionsSpecialty Pharmacy
Remote, Monday - Friday, 7:00AM - 4:00PM AZTFull-TimeMiddle
Salary21 - 23 USD per hour
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Job Details
- Experience
- 2+ years
- Required Skills
- Microsoft OfficeData entry
Requirements
- Active Arizona Pharmacy Technician License.
- National Pharmacy Technician Certification (PTCB/ExCPT).
- 2+ years of experience as a pharmacy technician.
- High School Diploma or GED.
- Strong communication, organization, and technical skills.
- Proficiency in Microsoft Office tools (Outlook, Teams, Word, Excel, and PowerPoint).
- Ability to navigate the internet and web-based platforms.
- Ability to pass a pre-employment data entry and computer skills assessment.
Responsibilities
- Work with insurance companies to obtain medication approvals.
- Use pharmacy systems to enter data, run test claims, and manage follow-up actions.
- Document patient needs, authorization status, and assistance efforts across systems and EMRs.
- Communicate with prescribers to ensure accurate and appropriate prescriptions.
- Maintain detailed records of all patient interactions.
- Assist patients with insurance claims and medication adherence over the phone.
- Partner with pharmacists and liaisons to support coordinated patient care.
- Manage and update data in relevant databases.
- Identify issues, recommend solutions, and participate in process improvement initiatives.
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