Technical Delivery Manager

C
ClayDesign Agency
United States, US time zone overlap requiredContractManager
Salary not disclosed
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Job Details

Languages
English
Required Skills
Next.jsReact

Requirements

  • Experience serving as a technical point of contact between clients and engineering or delivery teams
  • Experience leading technical discussions with enterprise stakeholders
  • Experience creating technical documentation for client-facing projects
  • Ability to translate technical discussions into clear, structured, and professional documentation
  • Strong understanding of modern web platforms and architectures, including Next.js / React-based websites
  • Familiarity with headless CMS platforms such as Sanity and website migration projects
  • Experience with analytics and tag management tools (GA4, GTM, Heap, or similar)
  • Understanding of technical SEO, website performance validation, and post-launch support activities
  • Familiarity with privacy and consent management solutions such as OneTrust
  • Understanding of hosting environments, CDNs, third-party integrations, and authentication systems (SSO, Okta, Azure AD, etc.)
  • Attention to detail and ability to identify risks, gaps, and implementation considerations
  • Strong client-facing English, both written and spoken

Responsibilities

  • Represent Clay in enterprise client calls covering deployment, integrations, performance, security, compliance, and infrastructure topics
  • Act as a bridge between client stakeholders and Clay's development team
  • Prepare client-facing technical documentation, including implementation approaches, platform recommendations, technical requirements, and integration overviews
  • Review technical documentation before client delivery and identify gaps, inconsistencies, or missing information
  • Respond to client questions regarding security, analytics, integrations, hosting, and platform capabilities
  • Evaluate and document technology platform recommendations, including CMS selection and migration considerations
  • Support discussions around SSO, identity management, hosting infrastructure, and deployment planning
  • Facilitate release planning discussions and coordinate between client stakeholders and Clay's development team
  • Conduct post-launch reviews and prepare supporting reports and documentation
  • Support analytics, privacy, and localization initiatives by coordinating requirements, validating implementations, and gathering information
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