Senior Associate, Business Operations

New
CanadaFull-TimeSenior
Salary not disclosed
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Job Details

Experience
2+ years
Required Skills
SQLData AnalysisBusiness OperationsProblem SolvingA/B testing

Requirements

  • 2+ years of experience in management consulting (McKinsey, Bain, BCG preferred), business operations, or a highly analytical role in a fast-paced environment.
  • Strong proficiency in SQL and comfort working with large datasets and complex analyses to generate actionable insights.
  • Solid foundation in structured problem-solving, with the ability to break down ambiguous problems using first-principles thinking.
  • Experience communicating insights and recommendations clearly to stakeholders at all levels, including senior leadership.
  • Strong intellectual curiosity, high attention to detail, and a consistent drive to raise performance standards.
  • Bachelor’s degree in a quantitative, analytical, or rigorous academic discipline.

Responsibilities

  • Partner with product, marketing, and business development teams to analyze customer behavior and improve acquisition, retention, and partnership strategies through data-driven insights.
  • Design, execute, and evaluate A/B tests and experiments to assess the impact of new features, campaigns, and operational changes.
  • Develop and maintain dashboards, performance metrics, and analytical frameworks to monitor key business KPIs and identify growth opportunities.
  • Conduct deep-dive analyses using SQL and advanced analytics techniques to uncover trends, diagnose issues, and support strategic decision-making.
  • Identify opportunities to streamline processes, improve operational efficiency, and support scalable business growth initiatives.
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