AI Agent Manager, Commercial

New
M
MarcuraSales Operations / SaaS
Dubai, Dubai, United Arab Emirates. Copenhagen, Capital Region of Denmark, DenmarkFull-TimeManager
Salary not disclosed
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Job Details

Experience
3 to 5 years
Required Skills
Data AnalysisCRMChange ManagementPrompt Engineering

Requirements

  • Bachelor degree in Business, Computer Science, Data Science, or related discipline.
  • 3 to 5 years experience in sales operations, revenue operations, or commercial process improvement.
  • Proven experience deploying AI tools, LLM-based agents, or workflow automation in a B2B sales environment.
  • Strong understanding of LLMs, prompt engineering, and AI agent frameworks.
  • Proficiency with CRM systems, sales enablement tools, and data pipelines.
  • Experience with API integrations and automation platforms.
  • Knowledge of B2B sales processes (pipeline, quoting, proposal generation).
  • Ability to design data KPIs and drive change management bottom-up.
  • Deep expertise in Anthropic’s Claude platform, including Claude for Enterprise, Cowork, and Claude Code CLI.
  • Knowledge of AI safety, security, governance, and prompt injection defense.

Responsibilities

  • Identify and prioritize high-value AI use cases across the sales lifecycle.
  • Design, configure, and deploy AI agents and automated workflows using LLMs and APIs.
  • Improve sales productivity by embedding AI into daily commercial workflows.
  • Drive adoption through hands-on training, workshops, and change management.
  • Ensure data quality and build integration points between CRM and AI tools.
  • Track and report KPIs for agent performance, adoption, and ROI.
  • Partner with cross-functional teams to align with governance and security policies.
  • Experiment with emerging AI capabilities and share organizational learnings.
  • Document agent configurations, dependencies, and escalation paths.
  • Evaluate and recommend AI vendors and tools for commercial use cases.
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