Virtual Medical Assistant

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Xillium Professional ServicesHealthcare Outsourcing
Iloilo City, Philippines. Baguio, Philippines. Roxas City, Philippines. Central Visayas, Philippines. Metro Manila, Philippines. Based in NCR, Cebu, or Davao (Philippines), fixed night shiftFull-TimeMiddle
Salary not disclosed
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Job Details

Languages
English
Required Skills
EHRHIPAA

Requirements

  • BS Nursing or allied health graduate (registered or underboard)
  • Background working in a BPO healthcare account or clinical/hospital setting
  • US healthcare insurance verification experience
  • Prior HIPAA/PHI handling experience or HIPAA training
  • Professional fluency in English (written and verbal)
  • Based in NCR, Cebu, or Davao (Philippines)
  • Able to work a fixed night shift
  • Work-from-home setup with a laptop/PC, reliable internet connection, and headset

Responsibilities

  • Managing patient scheduling for appointments, surgeries, and procedures
  • Handling prescription refills and coordinating medications
  • Performing insurance verification and supporting medical billing processes
  • Maintaining and updating patient medical records
  • Supporting telehealth consultations and virtual care coordination
  • Facilitating communication between patients, families, and medical staff
  • Providing general administrative and operational support to assigned clinics or providers
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