Pessoa Consultora SAP SuccessFactors (LMS) - Sênior

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Flexible remote work model across BrazilFull-TimeSenior

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Job Details

Languages: Advanced English

Requirements

Strong experience with SAP SuccessFactors Learning (LMS) in support and implementation environments
Proven experience in L3 support, enhancements, and complex incident management
Solid knowledge of integrations between LMS and Employee Central (EC)
Experience with SAP CPI and troubleshooting integration issues
Hands-on experience with MDF, User Connectors, SAP standard jobs, and LMS configurations
Knowledge of SFTP-based integrations and automation processes
Strong understanding of ITIL processes (Incident, Problem, and Change Management)
Ability to analyze complex issues and manage critical system incidents
Strong communication, documentation, and stakeholder management skills
SAP certification (mandatory)
Completed bachelor’s degree (mandatory)
Advanced English proficiency for business communication and interviews

Responsibilities

Act as a senior specialist in SAP SuccessFactors Learning (LMS), ensuring system stability, configuration, and continuous improvement
Manage complex incidents, defects, and change requests, ensuring timely and high-quality resolution
Configure and implement enhancements in SAP SF LMS aligned with business and technical requirements
Support integrations between LMS and Employee Central (EC), including troubleshooting via SAP CPI
Design and maintain course structures, MDF objects, user connectors, and SAP standard jobs
Support automation processes and integrations via SFTP and related tools
Analyze system performance, data consistency, and ensure operational reliability
Participate in quarterly SAP SuccessFactors releases, ensuring smooth adaptation and testing
Act as SME, providing technical leadership and guidance to teams and stakeholders
Lead technical discussions and meetings with clients and cross-functional teams

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