Consultores SAP TM

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BrazilFull-TimeMiddle

Salary not disclosed

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Job Details

Requirements

Solid experience with SAP TM (Transportation Management) in implementation and/or AMS/support environments
Proven experience in SAP project delivery, including incident management and service coordination
Ability to analyze, diagnose, and resolve system issues through structured testing and investigation
Strong communication skills to interact with business users, technical teams, and stakeholders
Experience working in SLA-driven environments with multiple concurrent requests
Strong analytical thinking and problem-solving abilities
Ability to manage priorities in dynamic, fast-paced consulting or enterprise environments
Knowledge of SAP integration and logistics processes is highly desirable

Responsibilities

Participate in SAP TM implementation and AMS/support projects, ensuring stable and efficient system operations
Interact with business users and functional analysts to understand requirements, incidents, and service requests
Coordinate and oversee the execution of service requests with technical and development teams, acting as process owner
Monitor incidents and tickets, ensuring timely resolution and continuous communication with end users
Perform functional analysis, diagnostics, and testing (unit and integration) to validate system behavior and deliverables
Ensure adherence to SLAs while supporting incident resolution and system stability
Identify process improvement opportunities and lead initiatives to mitigate risks and optimize workflows
Support cross-functional collaboration to ensure alignment between business needs and SAP TM solutions

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