Travel Customer Representative

New
TexasFull-TimeEntry
Salary40,000 - 65,000 USD per year
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Job Details

Required Skills
Problem SolvingCustomer serviceMultitasking

Requirements

  • Prior experience in customer service, travel, or hospitality preferred
  • Excellent verbal and written communication skills
  • Ability to multitask and manage multiple client needs simultaneously
  • Comfortable working in a fully remote setting with minimal supervision
  • Strong problem-solving and follow-up skills
  • Proficiency with email, online forms, and booking tools
  • Must be 18+ with a reliable computer and internet connection
  • Passion for travel and helping others plan memorable experiences

Responsibilities

  • Respond to client inquiries regarding travel destinations, accommodations, transportation, and activities
  • Deliver professional customer service through phone, email, and online platforms
  • Research, prepare, and present travel options that align with client preferences
  • Assist with reservations, booking confirmations, and itinerary management
  • Maintain accurate records and follow up with clients to ensure satisfaction
  • Stay informed about industry updates, promotions, and supplier resources
  • Collaborate with team members to ensure seamless client experiences
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40,000 - 65,000 USD per year
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