Mortgage Processing Assistant
New
Australia, Canada, France, Germany, Italy, Netherlands, New Zealand, Spain, Sweden, United Kingdom, United States, Monday–Friday, 11am–7pm EasternFull-TimeEntry
Salary9 USD per hour
Apply NowOpens the employer's application page
Job Details
- Languages
- English, Spanish
- Required Skills
- Customer serviceData entry
Requirements
- Strong spoken and written proficiency in English and Spanish.
- Professional phone presence for making calls to borrowers and lenders.
- Availability to work Monday–Friday, 11am–7pm Eastern (40 hours/week).
- Highly organized and detail-oriented with the ability to manage multiple files.
- Proficiency with Monday.com or similar CRM/task management boards.
- Basic understanding of loan file components and lender conditions.
- Experience in document coordination and pipeline tracking.
- Ability to work independently with minimal supervision.
- Reliable WFH setup: Computer (8GB RAM, Intel i5/AMD Ryzen 5 or higher), internet (min 40MBPS), noise-cancelling headset, webcam, and backup systems.
- Ability to handle sensitive information with discretion.
Responsibilities
- Request, collect, and track borrower documents such as IDs, income/asset docs, and disclosures.
- Assemble and submit complete, compliant loan packages to underwriters and lenders.
- Update and maintain loan pipeline and status in Monday.com.
- Log submissions and milestones via lender portals and email.
- Track and clear loan conditions by coordinating with borrowers and the internal team.
- Communicate file updates effectively between borrowers, lenders, and the internal processing team.
- Collaborate with the broker/owner to align on daily priorities.
- Follow established SOPs and lender requirements while maintaining data confidentiality.
- Recommend process improvements to enhance speed and accuracy.
View Full Description & ApplyYou'll be redirected to the employer's site
