Cruise Reservations Specialist
Boston, MassachusettsFull-TimeEntry
Salary50,000 - 70,000 USD per year
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Job Details
- Required Skills
- Communication SkillsCustomer serviceTime Management
Requirements
- Strong communication and customer service skills
- Friendly, professional demeanor and positive attitude
- Ability to work independently and manage time effectively
- Basic computer proficiency and reliable internet connection
- Interest in travel, especially cruising, and helping clients plan memorable experiences
Responsibilities
- Assist clients with researching and booking cruise vacations
- Provide detailed information about cruise lines, itineraries, pricing, and onboard amenities
- Respond to client inquiries promptly and professionally via phone, email, or online messaging
- Maintain accurate records of client interactions and booking details
- Collaborate with team members to ensure smooth reservation processes and client satisfaction
- Stay current on cruise industry trends, promotions, and offerings
- Participate in virtual team meetings and training sessions
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