Online Hotel and Resort Reservationist
Boston, MassachusettsFull-TimeEntry
Salary30,000 - 60,000 USD per year
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Job Details
- Experience
- No prior travel industry experience required
- Required Skills
- Customer serviceAttention to detail
Requirements
- No prior travel industry experience required
- Strong communication and customer service skills
- Basic computer proficiency and willingness to learn booking systems
- High attention to detail and ability to stay organized
- Positive attitude, professionalism, and reliability
- Must be 18 years or older
- Access to a computer and stable internet connection
- Passion for travel and helping others
Responsibilities
- Assist clients with booking hotels and resorts for personal and group travel
- Research and recommend accommodations based on client preferences
- Confirm reservations and provide clients with necessary booking details and documentation
- Handle questions, special requests, and reservation changes in a professional manner
- Learn to navigate booking platforms and supplier tools efficiently
- Provide outstanding customer service via phone, email, and messaging platforms
- Stay informed about destination trends, hotel features, and current travel promotions
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