Client Account Manager
New
PolandFull-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- English B2+, fluent Russian
- Required Skills
- Business DevelopmentData AnalysisAccount ManagementStakeholder management
Requirements
- Experience in Client Success / Account Management / BD / Sales in fintech, payments, PSP, or acquiring
- Strong understanding of merchant needs and payment flows (settlements, methods, setup)
- Solid analytical skills and ability to work with performance data
- Commercial mindset with focus on growth and revenue opportunities
- Strong communication and stakeholder management skills
- Ability to manage multiple priorities and act as a central coordination point
- Experience working cross-functionally with technical and non-technical teams
- Structured, proactive, and solution-oriented approach
- English B2+ and fluent Russian
Responsibilities
- Managing merchant relationships end-to-end as the main point of contact
- Driving account growth through retention, upsell, and optimization
- Analyzing performance metrics (traffic, volumes, conversion) and identifying opportunities
- Delivering reporting, forecasting, and actionable business insights
- Coordinating cross-functional work (compliance, legal, tech, ops, partnerships)
- Supporting onboarding, launches, and ongoing client operations
- Contributing to new business opportunities and parts of the commercial cycle
- Preparing tailored proposals and supporting deal development
- Representing the company at industry events and networking
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