Senior Applications Administrator
Listing location: Seattle, WA; Workplace type: RemoteFull-TimeSenior
Salary105,000 - 135,000 USD per year
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Job Details
- Experience
- Minimum of 5 years
- Required Skills
- SQLHTMLJavascript
Requirements
- Minimum 5 years of experience as an Applications Administrator or similar.
- Extensive experience with billing platforms (Zuora Billing, Salesforce RCA/CPQ, HighRadius).
- Familiarity with the quote-to-cash process.
- Proven track record of supporting, optimizing, and troubleshooting software.
- Strong knowledge of application workflows, identity management, and administrative UIs.
- Familiarity with cloud technologies, authentication protocols, and integration processes.
- Excellent problem-solving and critical thinking skills.
- Strong communication skills for technical and non-technical stakeholders.
- Ability to work under pressure and manage multiple priorities.
- Leadership and mentoring abilities.
Responsibilities
- Oversee the configuration, installation, and management of several enterprise applications.
- Upgrade software, maintain key workflows, and fix issues autonomously.
- Proactively recommend areas of opportunity for greater ROI.
- Provide expert-level support and troubleshoot complex application issues.
- Set up API integrations and document connections.
- Seek automation opportunities to reduce manual workflows.
- Ensure applications adhere to security policies and compliance.
- Perform seat audits and manage user access.
- Create and maintain comprehensive documentation.
- Train and mentor junior team members and end-users.
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