Senior Product Owner - Enhanced Direct Enrollment

New
Michigan; Must reside in the Continental US.Full-TimeSenior
Salary not disclosed
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Job Details

Experience
8–12+ years of experience in product management or product ownership roles. At least 5+ years of experience in healthcare, health insurance, or regulated government healthcare programs.
Required Skills
AgileProduct ManagementRESTful APIsStakeholder management

Requirements

  • Bachelor’s degree in Business, Healthcare Administration, Information Systems, Computer Science, or related field (or equivalent experience).
  • 8–12+ years of experience in product management or product ownership roles.
  • At least 5+ years of experience in healthcare, health insurance, or regulated government healthcare programs.
  • Demonstrated experience working on digital enrollment systems, marketplaces, or consumer-facing healthcare platforms.
  • Proven experience supporting federal or state government IT programs, preferably in healthcare eligibility or enrollment domains.
  • Strong experience managing Agile product backlogs, roadmaps, and iterative delivery.
  • Hands-on experience supporting system deployments and post-launch optimization efforts.
  • Experience writing detailed user stories, acceptance criteria, and maintaining product documentation.
  • Familiarity with APIs, data exchange standards, and system integrations across partner ecosystems.
  • Strong stakeholder management and communication skills, including executive-level engagement.
  • Ability to balance deployment demands with long-term product optimization.
  • Strong analytical mindset with data-driven decision-making capabilities.
  • Ability to operate effectively in complex, regulated, and high-visibility environments.
  • Proven ability to lead through influence across distributed cross-functional teams.

Responsibilities

  • Serve as the primary Product Owner for Enhanced Direct Enrollment (EDE) capabilities within a federal healthcare enrollment ecosystem.
  • Act as the primary liaison between development teams and business/program teams, ensuring alignment on scope, priorities, and delivery expectations.
  • Provide client engagement support as a point of contact after the Team Lead, participating in governance meetings, demos, and stakeholder sessions.
  • Define, manage, and continuously prioritize the product roadmap for EDE functionality, balancing regulatory requirements, partner needs, and user experience improvements.
  • Own and refine the product backlog, ensuring user stories are well-defined, testable, and aligned with business and compliance requirements.
  • Translate complex healthcare policy, regulatory, and operational requirements into actionable epics, features, and user stories.
  • Collaborate with engineering, UX/UI, QA, DevSecOps, and integration teams to support successful deployment of EDE capabilities across partner channels.
  • Define and track post-launch optimization metrics, including enrollment conversion rates, application completion rates, user drop-off points, and partner integration performance.
  • Use data-driven insights to identify enhancement opportunities and drive continuous improvement of live EDE services.
  • Ensure compliance with federal healthcare regulations, security standards, privacy requirements, and accessibility standards.
  • Facilitate Agile ceremonies including sprint planning, backlog grooming, sprint reviews, and retrospectives.
  • Support release planning, deployment readiness, and stabilization activities for production environments.
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