Hotel Reservationist
Listing location: New York; Structured job location: New YorkFull-Time
Salary40,000 - 65,000 USD per year
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Job Details
- Required Skills
- Customer serviceAttention to detailOrganizational skillsInterpersonal skills
Requirements
- Prior experience in hotel booking, hospitality, or customer service preferred
- Excellent communication and interpersonal skills
- Strong organizational skills and attention to detail
- Ability to work independently in a remote setting
- Comfortable using online reservation systems and digital tools
- Must be 18 years or older
- Reliable computer and internet connection
- Passion for service and a strong interest in the travel and hospitality industry
Responsibilities
- Assist clients with hotel and resort bookings through approved online platforms
- Provide lodging recommendations based on destination, travel dates, and budget
- Accurately input reservation details and confirm all booking components
- Handle changes, cancellations, and special client requests with professionalism
- Maintain up-to-date client records and communication logs
- Monitor hotel promotions and availability to offer the best value
- Collaborate with team members to ensure high levels of client satisfaction
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