Client Development Specialist
Kitchener-Waterloo-Cambridge, ONFull-Time
Salary$60k - $95k / year
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Job Details
- Required Skills
- Customer serviceAttention to detailInterpersonal skills
Requirements
- Strong communication and interpersonal skills
- Professionalism and reliability
- Organization and attention to detail
- Curiosity and a desire to understand people
- Comfort interviewing and assessing talent
- A mindset that values culture, growth, and potential
- Reliable and predictable attendance
- Ability to work full time or part time depending on role requirements
- Professional communication and conduct
- Commitment to helping families Make Tomorrow Better
Responsibilities
- Support our recruiting and onboarding efforts by screening candidates, conducting virtual interviews, and helping new team members integrate into our culture.
- Respond promptly and professionally to customer inquiries via phone, email, and text
- Provide accurate information regarding products, services, pricing, and company policies
- Resolve customer concerns and complaints efficiently while maintaining professionalism
- Follow up with customers to ensure satisfaction and issue resolution
- Identify customer needs and recommend suitable products or services
- Promote special offers, upgrades, or additional services when appropriate
- Generate leads and support sales initiatives through customer interactions
- Build positive relationships with customers to encourage repeat business and loyalty
- Meet or exceed sales goals, conversion targets, and customer satisfaction metrics
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