Senior Key Account Manager
United StatesFull-TimeSenior
Salary110,000 - 140,000 USD per year
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Job Details
- Experience
- 5+ years of experience, or master’s degree with 3+ years of relevant professional experience
- Required Skills
- NegotiationRelationship buildingAccount Management
Requirements
- Bachelor’s degree with 5+ years of experience, or master’s degree with 3+ years of relevant professional experience
- Strong background in key account management, enterprise sales, or healthcare/diagnostics sales environments
- Proven ability to engage and influence senior executives and healthcare decision-makers
- Experience working with complex, long-cycle capital equipment or enterprise solution sales
- Strong business and financial acumen with the ability to align solutions to customer economic drivers
- Excellent communication, negotiation, and relationship-building skills
- Ability to work effectively in a matrixed, cross-functional environment
- Experience in account planning, pipeline management, and strategic business reviews
- Willingness to travel 50–75% of the time for client engagement and field activity
- Diagnostics industry experience is strongly preferred
Responsibilities
- Develop and manage strategic relationships with C-suite executives and key stakeholders across health systems and integrated delivery networks
- Drive account growth by retaining existing business and identifying new opportunities within assigned portfolios
- Lead the creation and execution of multi-year strategic account plans aligned with customer goals and organizational priorities
- Collaborate cross-functionally with sales, service, finance, and technical teams to ensure successful solution delivery and customer satisfaction
- Analyze customer financial and operational needs to position diagnostic solutions that support business and clinical objectives
- Oversee account performance tracking, pipeline management, and regular business reviews with stakeholders
- Ensure successful implementation, onboarding, and ongoing support of solutions in coordination with service teams
- Escalate and resolve account issues proactively to maintain strong customer relationships and performance standards
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