Remote Mortgage Loan Officer

Source API remote eligibility restrictions: United StatesFull-TimeMiddle
Salary not disclosed
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Job Details

Experience
3+ years
Required Skills
Communication SkillsMicrosoft OfficeTime ManagementCRM

Requirements

  • 3+ years of mortgage origination experience with a strong emphasis on purchase transactions
  • Active NMLS Loan Originator with state licenses or Loan Originator under a federal bank license
  • Completion of the 20-hour CORE Pre-Licensing Education
  • Successful passage of the SAFE Mortgage Loan Originator Test – National Component with Uniform State Content
  • Physically located in and working remotely from Mississippi
  • Proven success originating purchase loans in either a high-volume, phone-based sales environment or an agent-centric referral model
  • Strong client service orientation with consultative sales skills and deep understanding of the mortgage process
  • Comfortable working in a structured, performance-driven environment with clearly defined KPIs
  • Excellent verbal communication skills and ability to build trust quickly
  • Strong time management, organization, and pipeline management skills
  • Proficiency with CRM, LOS, and Microsoft products (Outlook, Word, Excel)
  • Associate’s or Bachelor’s degree preferred

Responsibilities

  • Originate and manage purchase mortgage loans from application through closing while ensuring compliance with all requirements.
  • Convert company-provided purchase opportunities into funded loans through proactive follow-up and effective borrower consultation.
  • Build strong relationships with customers and, where applicable, with Zillow Preferred Agents and local partners.
  • Manage an active pipeline while meeting defined service levels, productivity metrics, and funding expectations.
  • Leverage Zillow’s CRM, loan origination systems (LOS), and data-driven tools to manage pipeline health and customer engagement.
  • Partner with centralized processing, underwriting, and closing teams to move loans efficiently.
  • Deliver a consistent, high-quality customer experience through phone, email, and text communication.
  • Stay current on market trends, lending programs, and regulatory requirements to provide tailored financing solutions.
  • Maintain active licensing, complete required education, and participate in ongoing professional development.
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