Senior System Administrator
New
US, Australia, and Latin AmericaFull-TimeSenior
Salary76,000 - 95,000 USD per year
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Job Details
- Experience
- 4+ years in systems administration or infrastructure engineering
- Required Skills
- PythonGCPSharePointJiraAzureGoogle WorkspaceCRM
Requirements
- Proven track record of driving complex infrastructure projects to successful completion under pressure.
- Independent Critical Thinker: You bring the situational awareness to understand the "downstream" effects of technical decisions and act swiftly to prevent small issues from becoming global incidents.
- Autonomous Architect: You don't just follow a roadmap; you help build it by identifying infrastructure gaps and proposing technical solutions with a bias for action.
- AI-Augmented Mindset: You proactively use AI tools like Gemini and Claude AI to increase your "speed-to-solution" for troubleshooting, process development, and documentation.
- Global Communicator: You are comfortable working across time zones and possess the articulate communication skills required to lead cross-functional projects.
- Proven Project Leadership: Demonstrated experience leading high-stake IT infrastructure projects from initiation to full delivery and documentation.
- Professional Experience: 4+ years in systems administration or infrastructure engineering in a high-growth environment.
- Certifications: ITIL 4 Foundation is required. Project management certification/experience is a plus.
- Expert Scripting: Expert-level proficiency in PowerShell and Python is mandatory for automating user lifecycles and bridging data gaps between systems (e.g., Rippling, Intune, Jira).
- Technical Mastery: Strong experience with cloud and endpoint management tools (e.g., Google Workspace, Azure, MDM platforms, SharePoint).
- AI Literacy: Demonstrated experience leveraging AI platforms (e.g., Gemini, Claude AI) to accelerate troubleshooting, automation, and documentation.
Responsibilities
- Lead the implementation and lifecycle management of high-stake infrastructure projects (IDP, MDM, ITAM) from conception to full completion.
- Serve as a senior technical escalation point and mentor junior IT staff, fostering a culture of continuous learning.
- Contribute to architectural decisions for SharePoint Online, ensuring site designs meet the specific data-governance needs of Finance and Legal while maintaining audit readiness.
- Own, support, and implement infrastructure solutions to meet sudden demand spikes, particularly during international expansion, Mergers & Acquisitions (M&A), and the onboarding of offshore staff.
- Partner with the Information Security Team and senior IT staff to swiftly execute tasks required to remediate security findings and vulnerabilities within SOC2 and ISO frameworks.
- Support and contribute to the development and testing of Disaster Recovery (DR) and Business Continuity Plans (BCP), primarily managed by the Information Security Team.
- Establish and maintain technical designs and configuration baselines for all managed workstations, ensuring no “configuration drift” occurs across the global fleet.
- Provide high-level engineering support for complex hardware and software issues for a remote global team that exceed standard specialist capabilities.
- Design and maintain monitoring and observability frameworks to proactively track global system health and maintain high situational awareness.
- Interact with key SaaS and infrastructure vendors to understand product roadmaps and articulate complex technical requirements for internal projects.
- Provide deep technical management for the global cloud stack, including Google Workspace, GCP, Endpoint Detection & Response (EDR), and CRM solutions.
- Operate within the ITIL framework for all service delivery, following a disciplined approach to incident, request, and change management.
- Maintain a rigorous focus on proper Change Management procedures; demonstrate a deep understanding of the downstream impact of infrastructure changes before execution to ensure minimal business disruption.
- Proactively leverage AI tools including Gemini, and Claude AI to validate administrative scripts, synthesize technical data, and rapidly develop Standard Operating Procedures (SOPs).
- Act as a lead contributor to the team Knowledge Base, ensuring that project-level architectural decisions and troubleshooting workflows are documented as "living" resources.
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