Online Hotel Reservations Specialist - Customer Support

Remote (U.S.)Full-TimeMiddle
Salary45,000 - 65,000 USD per year
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Job Details

Requirements

  • Exceptional communication skills
  • Exceptional organization skills
  • Enthusiasm for travel, hotels, and guest satisfaction
  • Self-discipline and accountability in a remote environment
  • Basic computer proficiency
  • Comfort learning new systems

Responsibilities

  • Process and confirm hotel bookings through preferred travel partners
  • Communicate with clients regarding rates, availability, and details
  • Provide professional customer service via phone, email, or chat
  • Research properties and destination amenities to match client needs
  • Maintain accurate records of reservations and client preferences
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45,000 - 65,000 USD per year
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