Staff Software Engineer (Full-Stack, Backend-leaning)
New
North America and AsiaFull-TimeStaff
Salary120000 - 180000 USD per year
Job Details
- Experience
- At least 5 years
- Required Skills
- AWSGraphQLNode.jsDynamoDBReact NativeTypeScriptClickhousePostgresRedisNest.jsNext.jsReactMicroservicesAWS Lambda
Requirements
- At least 5 years full stack engineering experience building production-grade software
- Prior experience building large scale distributed systems for a fast-growing consumer-facing software
- Strong foundations in data structures
- Strong foundations in algorithms
- Strong foundations in systems design
- Ability to tackle ambiguous problems
- Ability to break problems down into actionable code
- Ability to iterate quickly
- Take responsibility for end-to-end outcomes
- Continuously improve the systems you build
- Comfortable working asynchronously with a global team
- Excellent communication skills
- Love learning and exploring new tools
- Step outside your comfort zone to understand the bigger picture
Responsibilities
- Build automation systems that handle complex insurance servicing tasks end-to-end (policy endorsements, cancellations, document uploads, reinstatements) or reduce policy cancellations, improve renewals, and ensure users always have the best coverage.
- Ship new automations in 1–2 weeks on average.
- Compose backend business logic that drives automation while respecting complex insurance carrier rules.
- Design backend pipelines that sync customer policy data, deliver timely alerts, and power seamless re-shopping experiences.
- Optimize and scale internal tools (in-house DocuSign for servicing) to reduce agent intervention to nearly zero.
- Collaborate closely with product, data, and engineering ops to anticipate churn and improve customer retention.
- Work asynchronously across time zones, with minimal meetings but strong collaboration through Asana and Slack.
- Continuously improve backend systems, APIs, and microservice architecture.
- Refactor major parts of the code base—simplifying old systems, rebuilding core flows, and setting up the next three years of the platform’s growth.
- Help build the foundation for the next phase of the platform.
