Intake Specialist
Company:Isaac Health
Location:United States
Languages:English
Skills:
Customer serviceAttention to detailOrganizational skillsTime ManagementMicrosoft Office SuiteInterpersonal skillsExcellent communication skillsTroubleshootingCRM
Requirements:
Strong organizational and time-management skills Excellent communication and interpersonal abilities Comfort with digital platforms and basic troubleshooting (Zoom, EMRs, online forms, etc.) Experience in a healthcare or telehealth environment is preferred Ability to multitask in a fast-paced, remote setting High school diploma or equivalent required
Responsibilities:
Manage and confirm patient appointments via phone, email, and scheduling system Collect, verify, and organize patient intake information accurately Support patients with telehealth visit setup and basic tech troubleshooting Maintain clear communication with clinicians and internal teams Proactively address appointment cancellations Document all interactions and updates in EMR system Follow up with patients for continuity of care and satisfaction
