Salesforce Administrator

Minimum 5+ years of hands-on experience managing, developing, and architecting Salesforce systems Deep expertise and proven architectural proficiency with both Salesforce Sales Cloud and Service Cloud platforms Strong hands-on technical skills with declarative automation (Salesforce Flows) and the ability to read, tweak, or write code (Apex, SOQL, Lightning Web Components) Proven success owning platform architecture and leading major Salesforce initiatives through design and implementation Advanced understanding of the Salesforce data model, security model, and deployment practices Proficiency with HubSpot or other major marketing automation platforms Demonstrated ability to manage CRM/MAP integrations Familiarity with Clay, Zoominfo, and other adjacent Sales Technology Excellent problem-solving, critical thinking, and communication skills

Define and drive the long-term roadmap for the Salesforce ecosystem Lead technical architecture decisions Evaluate and manage platform health Serve as the primary administrator and subject matter expert for all Salesforce instances Design and implement scalable solutions using Salesforce Flows, custom objects, fields, formulas, and programmatic capabilities Own the configuration of core Salesforce objects, external integrations, and managed packages Maintain data integrity through regular audits, data cleansing processes, and enforcement of data governance policies Troubleshoot and resolve complex issues, system errors, and integration gaps Act as the primary liaison between senior business stakeholders and technical teams Gather, analyze, and prioritize complex business requirements Develop and deliver actionable reports, dashboards, and analytics Partner closely with the Marketing team, leveraging HubSpot proficiency Develop and deliver training programs and documentation