Coordenador de Operações de Marketplaces

Extensive experience with marketplaces (Mercado Livre, Amazon, Shopee, Magalu) Experience with BuyBox, repricing rules, and ad moderation Strong knowledge of commercial policies and pricing compliance Experience with high-complexity e-commerce operations 5–10 years of experience in e-commerce, marketplace operations, pricing, or channel governance Proven ability to lead operational teams and manage complex processes Analytical and critical thinking skills Strong communication and consultative approach Investigative mindset, attention to detail, assertiveness in managing sellers Business acumen including ROI and profitability focus

Lead the full lifecycle of commercial violation operations in marketplaces Monitor prices, SKUs, and seller activity across multiple platforms Manage the identification of sellers and coordinate strategic complaints Guide communications with infringing sellers Support commercial teams in penalty decisions Analyze pricing patterns, SKU performance, and violation trends Develop dashboards, runbooks, SLAs, and integrate technology into workflows